At Technozlife, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Services.
1. Scope & applicability
This Policy applies to personal information collected through our website, applications, APIs, and other interactions where we refer to this Privacy Policy. It does not apply to third-party websites or services that may be linked from our Services.
2. Information we collect
Categories of personal information
- Account information: name, email, username, password (hashed), and profile information.
- Transactional information: payment details and billing address (processed by third-party payment processors).
- Usage data: analytics, logs, feature usage, and performance metrics.
- Device and connection data: IP address, browser type, operating system, and device identifiers.
- Communications: support requests, feedback, and other correspondence you send us.
3. How we use your information
We use personal information to provide and improve the Services, process payments, communicate with you, personalize content, and comply with legal obligations. We may also use aggregated or de-identified data for analytics and research.
4. Legal bases for processing (where applicable)
Where applicable (e.g., under GDPR), we process personal data on legal bases including performance of a contract, consent, compliance with legal obligations, and legitimate interests such as improving the Service and preventing fraud.
5. Cookies & tracking technologies
We use cookies and similar technologies for authentication, security, analytics, and advertising. You can manage or disable cookies via your browser settings, but this may affect functionality.
6. Sharing & disclosure
We share personal data with: (a) service providers who perform functions on our behalf (e.g., hosting, payments, analytics); (b) affiliates and subsidiaries; (c) law enforcement, regulators, or other third parties to comply with legal obligations or protect our rights; and (d) in connection with mergers, acquisitions or asset sales (with notice to affected users as required by law).
7. International transfers
Your information may be transferred to, stored, or processed in countries outside your jurisdiction. We take steps to ensure an adequate level of protection for such transfers (e.g., standard contractual clauses or equivalent safeguards) where required by law.
8. Data retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Policy and as required by law. Retention periods vary based on the type of information and legal requirements.
9. Security measures
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, or misuse. However, no security system is perfect; we cannot guarantee absolute security.
10. Your rights & choices
Depending on your location, you may have rights to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at support@technozlife.com. We will respond to requests in accordance with applicable law.
11. Children
Our Services are not directed to children under 13 (or higher age where local law requires). We do not knowingly collect personal information from children without parental consent. If we learn we have collected such information, we will take steps to remove it.
12. Third-party services & links
Our Services may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing personal information.
13. Changes to this Privacy Policy
We may update this Policy and will post the revised Policy with a new effective date. When required by law, we will provide notice of material changes.
14. Contact & complaints
If you have questions or concerns about this Policy or our practices, please contact us at support@technozlife.com. For EU residents, you may also have the right to lodge a complaint with a supervisory authority.